Pillrs improvements: more quick reply options, smarter help, and a whole lot cleaner

“Great, I’m in… now what?”

We heard you all, Pillrs is a bit confusing to use. Today we made some strides in simplifying it and making it cleaner.

Here’s what we’ve added or changed:

  • Shortened help file – short and to the point (text ‘?’ to see what we mean). See all the features and functions quickly.
  • Updated “Reach out” verbiage to better reflect what and why.
  • Suggested carecircle members to help you grow your support circle.
  • Help-as-you-need-it. As you encounter an interaction for the first time, we’ll explain it.
  • Randomized selection of quick reply responses to avoid a deluge of the same message to someone needing assistance.

In addition, we added ultra-quick surveys to assess how much of a difference Pillrs has made for you. For privacy, it’s very obscure. Expect to be asked for “the number of the day (1-5)” or just “pick a number (1-5)”. What we won’t say via text is that 1 means “not at all tempted” and 5 means “extremely tempted”.

A look behind the curtain

Not enough updates? Here’s a sneak peek of the next two weeks.

Impact score

We’re really excited about this one…

We’ve kept track of your referrals and who you’ve helped. In the near future we hope to be able to show you your impact score: the sum of every time you, someone you referred, or someone they referred, has helped another user.

We’re tracking now so if you want to rapidly increase your impact think of someone you know with a love of helping people, tell them about Pillrs, and (with their permission) use the invite feature [invite ###-###-####] to get credit for everyone they help and everyone they refer, from now until forever.

Getting smarter

Don’t like getting interrupted during work? Texts waking you up?

We’re working on techniques to send help requests for the people most likely to respond at that time. Industry experts call it machine learning, we call it taking care of our community.

Neuro Training

We won’t get into details, but we don’t think it’s fair for addiction to hijack our brains. It’s time to fight addictions and compulsions on the same brain circuits that cause us trouble in the first place (mainly, the basal ganglia).

 

As always, please feel free to leave comments and let us know your ideas and how we can improve!

We love you,

Team Pillrs

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